RETURNS AND EXCHANGES
Please note that all products on the site are made to order.
As part of our policy to avoid waste, and unused stock, we are not able to offer refunds. However we can offer an exchange and/or a credit note.
If you have any queries regarding sizing, please do not hesitate to email your questions to firstname.lastname@example.org
Goods can be exchanged within 7 days of receipt. Please contact us on the same address above to request an exchange. If your exchange item is less the value of the original, we will issue a credit note for the difference.
Once we receive the item, please allow 5 working days for us to process your exchange. Exchanges are void if the garment has been damaged or dirty from use. Please note we do not provide free returns shipping.
Please send exchange items tracked to:
Kitty Joseph Ltd
31-33 Shacklewell Street